Shipping & Returns

1. Eligibility: Only products purchased directly from SP Healthcare & Services are eligible for exchange. Proof of purchase is required.

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2. Exchange Period: Items must be returned within 7 days from the date of purchase to qualify for exchange.

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3. Condition of Items: Products must be in their original condition, unused, and in the original packaging. SP Healthcare & Services reserves the right to assess the condition of returned items.

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4. Approval Process: All exchange requests are subject to approval by SP Healthcare & Services. We reserve the right to refuse any exchange if the product does not meet our criteria.

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5. Exchange Process: To initiate an exchange, contact us on 7045975709 to obtain a Return Merchandise Authorization (RMA) number. Include this RMA number with your returned items.

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6. Shipping Costs: Customers are responsible for the cost of shipping returned items. SP Healthcare & Services will cover the shipping costs for sending the replacement product.

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7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product for a prompt exchange.

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8. Refund Option: If an exact replacement is not available, SP Healthcare & Services may offer a refund at our discretion.

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9. Non-Exchangeable Items: Certain items, as specified by SP Healthcare & Services, may not be eligible for exchange. Check the product description for details.

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10. Modification of Terms: SP Healthcare & Services reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

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By engaging in an exchange with SP Healthcare & Services, you agree to abide by these terms and conditions. For further inquiries, please contact our customer service team.